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What To Do If Your Stairlift Breaks?

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Is your stairlift not operating?

View our 5 Step Guide

Often when a stairlift breaks down, it is something straightforward that you might have overlooked. In many instances, it’s likely a simple issue with the power.

It’s not unheard of! Sometimes (rarely!) stairlifts can break down. A lot of the time, it’s something minor and can easily be fixed. It isn’t usually a cause for concern when a stairlift breaks down, but we understand that it can be frustrating, mainly if you rely on your stairlift to move around your house.

Here are some of TPG Disable Aids tips on what to do if you find yourself with a broken down stairlift. 


Step 1
Make sure your stairlift is plugged in & switched on.

Step 2
If you are using a remote control to use your stairlift, check that it is fully charged or that the batteries in it are working.

Step 3

Are you using the correct power supply? Low power is often the cause of that beeping noise you sometimes hear when a stairlift breaks down.

Step 4

Check nothing is obstructing the stairlift. Stairlifts have sensors for your safety & security. If a sensor is blocked or something is blocking the way, the stairlift will stop short of it to ensure that nothing gets stuck in the mechanism.

Step 5

Cleaning & Servicing! Sometimes a build-up of dust can trigger the sensor, so if there is nothing evident in the way, and then it might be that you need to wipe down or a good dusting.

Still not working? It’s time to call TPG Disable Aids Repair Team. 

If you try our helpful tips on what to do if your stairlift breaks don’t work, or if your stairlift is making a strange noise/ sound or irregular movement, you need to call us for a repair visit. 

Our team is always on call to help. You can call us, and we will have an engineer out to help you that very same day* 

All of our engineers are expertly trained and highly competent in all aspects of repairs. We are confident we can get to the route of the problem and have your stairlift up and running again in no time. We also have comprehensive stock for spares & repairs, so you’ll likely find we can resolve the issue then & there.

Key advice from our team! Remember To Get Your Stairlift Serviced Regularly

It would help if you got your stairlift serviced regularly. When servicing Stairlifts, we make sure everything is finely tuned and running smoothly as a possible standard.

This way, we can spot an issue before it happens. Something might be wrong with your stairlift, but you won’t know about it before it’s too late and your stairlift breaks down. We can spot these issues early and fix them before they become a significant problem by getting your stairlift serviced.

What To Do If Your Stairlift Breaks?

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