“I had a breakdown on my grandmothers stairlift, I called and explained the situation and the engineer was with us in no time at all and fixed the issue, even waited with my grandmother until she was totally happy with it, don’t find that level of service with companies these days. Very professional and personal to customers and cannot speak high enough of them.”

Dear TPG,

Thank you so much for attending so quickly when our stairlift broke down. Your engineers even came on a Saturday to finish and make sure we had the lift working. Excellent Service.

Harris Family

Well first of all a big thank you for installing my Mum’s Thyssen Flow stair lift – a fantastic job from all your staff involved who have been friendly and very professional.

Please pass on my personal thanks as they have “changed my life” in my Mums words.

I must tell you that that you have been fair and honourable in our dealings with you. Everyone that dealt with me was so kind and understanding. I hope that your business goes from strength to strength, and I would certainly recommend you to anyone who was in a similar situation.

I would just like to say a really big thank you to your staff and especially Paul for the help and advice given to me this morning. A very old lady is now happy with her very old Minivator. Thanks again. Graham.

I wanted to sincerely thank all of your team for your extremely swift service today when accessing, obtaining and fitting a stairlift for us within 3 hours of my initial call to you.
You will never know how much you have all contributed in such a professional manner in ensuring peace of mind at a very difficult time for us all while we are all having to adjust to my mother in laws sudden deterioration in her health.
We all wish to thank you all from the bottom of our hearts and we will certainly recommend you in the future.

I am very happy with everyone who has helped with the booking, and installation, of my stairlift. I would like to say that TPG DisableAids have very good customer relations.

Just a quick mail to say that, following the installation yesterday of the Flush X-Y Overhead system at the Acorns Children’s Hospice in Walsall, which was carried out by your Engineers, I visited the Hospice to have a look at the install and take a couple of photos. I would be grateful if you pass on my compliments and thanks to the guys as the install is one of the neatest, most professional I have seen in my three years in this role.

I believe we are going to have some professional photos taken of the install as I was so impressed with the standard.

Thanks once again

Hi Sam, I just wanted to e mail and say a special goodbye to you as I am about to leave Marie Curie. You have been so lovely to work with in sorting out our training venue and meeting you both times was a joy, you are a lovely lady. Keep up the good work and lots of luck and best wishes for the future. Who knows, we may meet again in future if things change. I’m sure you will be receiving details of the new trainer very shortly.

Thank you for such prompt service fixing my chair lift.

The engineer was courteous and efficient. Best regards Mrs Cain

A heartfelt thank you for the amazing service supplying and fitting our stairlift today – we could not have asked for a speedier result to our ‘distress’ purchase. Thanks must go to all concerned. J G

Your compassion is much appreciated, thank you for going the extra mile. I can not fault the service given. Very fast delivery of the Rise and Recline chair.

“My install of a stairlift yesterday by your engineer went very well. I am full of praise for his attitude, helpfulness and tidiness

Cheers”

Mrs Llewelyn had her stairlift installed – “Thank you very much for being very tidy, helpful and completing a great job.  Having the stairlift fitted will make a big difference to me.”

Excellent service, well mannered & a brilliant sense of humour. Mrs Pace feels very safe with the stairlift for the first time now TPG are maintaining her stairlift for the local authority.

“I was absolutely thrilled by the quickness off the stairlift  being installed and asked that a special thank you went to Connor  (highly commendable) for his hard work.”

“My recent experience with TPG installing my son’s hoist was excellent.  Everyone I spoke to in the office to the engineers on site were very helpful and professional.  Thank you for making a stressful situation run so smoothly and hassle free.”

Thank you all so much for your help in making this fit our purpose.  We have clients now who are able to access this part of our service and are really benefiting from this activity.

Once again, our thanks.

Massive thanks, I wanted his manager to know what a ‘fabulous Engineer’ he is. Polite thorough and helpful.

I am very happy with the installation of the stairlift.

It fits well with good tight curves, following the profile of the stairs.

Measure and installation were also very professional.

Called you today, Hereford, about a stairlift repair, after ringing 2 other company’s, very impressed with the service, receptionist Tricia was so quick, straight to the point with prices etc, came, job done, no fuss or bother, fair price, very pleased with the service thank you

I am writing to thank you for getting the engineer to sort out my father’s scooter. He is positively buzzing and he celebrated with a 2 mile trip around Monmouth and he is genuinely thrilled.

It may sound a little but it means an awful lot to him.

Many thanks and kindest regards

Just like to say thank you for all your help and kindness. Your workmen are second to none.

We are very grateful for all the kindness you have shown us, and please to say the chair is running well, and is a great help to my husband.

He cannot thank you enough, and really appreciates the warm, helpful and friendly assistance he has received from you.

We send you our very best wishes.

Really helpful, genuine staff. I trust what I’m being told, and I have confidence in the information provided by the company and staff. This company offers value for money.

Very helpful staff. Catered very well for our needs.

I would like to express my sincere thanks for the way you, and your team, dealt with the problem experienced with my stairlift last week.
You dealt with the matter very promptly, and corrected the fault without delay.

‘I wish to complement the engineer (Will) who visited to service my Bed & Patient Lifter.

Will was professional, competent, cheerful and I was very impressed with his attitude.

I enclose the cheque in payment for my stairlift. The engineer was excellent at installing it, and also so tidy with dust sheets. It has made such a difference for me being able to go up and down these steep stairs.

A huge thanks for being able to install my stairlift where others have failed. It is having plenty of used.