Advice & Support

TPG Disable Aids love to help customers

Support Topics

You are in safe hands

With such a huge selection of mobility, disability and daily living aids available these days, finding what’s right for you can be confusing.

Which is why it’s never been more important to get the kind of advice that you can trust to help you carry on living as independently as possible.

Here at TPG DisableAids, we are an established supplier of market-leading brands that can cater to every possible need in your day-to-day life.

Whether it’s because you are finding some tasks more difficult as you get older, if you have a disability yourself, or if you know or care for someone who is struggling to cope, our friendly, professionally trained staff are always happy to assist. Talk to us online, on the phone or if you are looking to buy or would simply like a demonstration of any of our scooters, stairlifts, wheelchairs or other aids to daily living, call into our main Hereford showroom.

Choosing A Stairlift

Choosing the right stairlift is important as an incorrect decision could prove expensive and compromise the users’ health, safety and comfort. TPG DisableAids can help you make the right choice, to ensure complete satisfaction.

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Choosing A Hoist

It is always advisable to have some form of healthcare professional input when looking at the purchase of a hoist. Hoists fall into two main categories, ceiling mounted and mobile, both of which have very different operations and limitations.

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Choosing A Bed

Buying a new bed can make a vast improvement to your quality of life, and the right bed could put an end to restless nights. There are many different options to take into consideration when buying a new bed including, height, profiling options, style, size, colour, function and controls.

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Choosing A Chair

Choosing the correct chair to suit your needs requires consideration of many factors. There are many different designs, styles and sizes available and TPG DisableAids can assist you in making the right choice.

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Pressure Care

We supply a range of mattresses from basic through to the highest level of support and comfort from the world’s leading suppliers.

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Choosing A Scooter

Choosing a scooter is an important decision as different scooters have very different capabilities. It is important that you find the right scooter for you, and your circumstances. Whether you need it for going to the shops, summer fetes or just to pop in the boot of the car for whenever you need it.

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Choosing A Wheelchair

A suitably prescribed wheelchair, or powerchair, can greatly enhance the user’s way of life by increasing their independence, mobility and comfort.

For our full range please visit our sister site

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Choosing a Bath Lifter

How to choose a bath lifter is a maze, there are so many of them on the market these days.

Because of the way they operate in conjunction with the shape of the bath, and the client’s abilities, we have majored in a small number that we have found to cover 99% of the solutions, and which offer the greatest choice.

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Grant Applications

A grant is a financial contribution to help and unlike loans, they don’t have to be repaid. Many charities and trusts have grants that you may be able to apply for. Each has a specific set of attributes that they will be looking for in a person who they’d like to help.

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Plough Lane, Hereford,

Using our team of  trainers we can now offer you a full Train the Trainer Qualification which gives you internal staff who can then cascade this training  to new staff, existing staff requiring an annual update or volunteers.

Training Enquiry

Amanda Harold

Amanda Harrold

Company Secretary and Director of TPG DisableAids

Less formally known as Mandy and sister to Alastair, joined the family business in 1992. 

Having worked as a Veterinary Laboratory technician and PA to a top specialising Vet then started work part-time for the family business initially whilst looking after the first of her two daughters. 

From humble beginnings at that time with no computer systems in place, Mandy now oversee the company accounts and leads the office admin and installation teams.

“Let our Family Help Your Family”.

We aim to keep you informed throughout your journey with TPG DisableAids,   and to make your experience as stress-free as possible.


Alex Browne

Alex Browne is the Service Operations Manager

Alex says “I have the privilege of working with the talented 30+ engineer & support team. I thoroughly enjoy being part of the TPG team. We always aim to put the customer 1st despite every day presenting very different challenges that we have to plan and respond to. We regularly enable our customers to improve their lives, which is incredibly rewarding.”

As TPG is a large successful family business we have the opportunity to learn, develop & grow as individuals. Alex has applied and learnt many operational & strategic principles since joining in 2013. He is currently learning the management, review and auditing principles behind ISO9001. He has helped the business achieve recertification in 2020.

Alex also has 20+ years of leadership experience in large box DIY & electrical retailers with teams of up to 150 staff including many Store Manager, Deputy Manager, Operational & Sales management roles.

Alex recent personal development includes IOSH, Chartered Institute of Personnel & Development, 2x Level 5 ILM Leadership and Management qualifications, CITB Senior Managers Role for Health etc

Alastair Gibbs

Alastair Gibbs is Managing Director of TPG DisableAids Ltd.

Having joined the company from British Telecom full time in 1990 when the business was just Mum, Dad and Alastair.

Initially being jack of all trades and involved in selling, installing, maintaining and repairing all of the products offered by the business and later after taking on further education Alastair has developed the business along with Mandy, his sister, to be a significant business in the Assistive Technology field.

Alastair also plays a role in the industry trade association (BHTA) to uphold standards and professionalism in the industry.  

01432 351666

Plough Lane, Hereford,

We specialise in the sale, supply, repair, and maintenance of all types of mobility and disability aids from stairlifts to daily living aids. Our satisfied customers include those facing the challenges of limited mobility, including the elderly and the disabled, as well as their carers.

Quick Enquiry

Jayme Bacon

Head of Sales


Jayme has worked in many Sectors during his career;  Leisure, Security, Finance and Telecoms before finding a real passion for helping people in the independent living industry. He now leads our team of Sales Assessors and has a drive to support or clients by developing and seeing that we meet our Promises to Our Clients-

Free No obligation advice

Pressure Free Environment from start to finish

Local in house experts

Piece of mind  

Commitment to getting things right 1st time every time.  


“We see many Clients coming to us who are taking a big step in their lives and are looking for support and advice. Sometimes this is a hard step for them to take, they can almost feel like they are admitting defeat by asking for help, but it is our commitment to them to show them that they are taking back their independence and to work with them to find the products that can help them become mobile or independent again and as a team we all work towards this goal”


TPG Disable Aids

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