Like any other vehicle, mobility scooters need care and maintenance. One of the most important things you can do to ensure your mobility scooter is running effectively is to care for your batteries! The life of your batteries can vary enormously. A battery will have a pre-ordained cycle life but this will be affected by a number of environmental factors such as use frequency, depth of discharge, length and frequency of charge time and temperature of the environment. Experience tells us that the average life span is around two years but can be much longer or much shorter. You can extend the life of your batteries using some simple tips and making small changes to how you use them:

  • Charge your new batteries fully before using them, A full overnight charge is required to ensure they don’t degrade
  • Charge your batteries even when they’re not in use
  • Keep them out of extreme cold and ideally inside
  • If it has a removable battery pack; always keep it indoors
  • Always disconnect the charger from the scooter once fully charged
  • Don’t ever use the battery to complete capacity (e.g. 0% charge left) as you may damage the cell

Battery failure or decline usually contributes towards poor performance, if your scooter feels sluggish or has poor range then it may be down to the battery.

At TPG we have a comprehensive engineering team and specifically for mobility scooters we have engineers in our workshop who can test your batteries, advise what’s best for your scooter and of course repair or replace if necessary. Always remember to consult your manual or get in touch with our sales or servicing department for further advice. Our workshop engineers offer a fully computerized check to analyse how your batteries perform and how to get the best from your scooter. We can advise you on the life of your battery and how it is performing, with no obligation and always aim to prolong the life of your battery.

Amanda Harold

Amanda Harrold

Company Secretary and Director of TPG DisableAids

Less formally known as Mandy and sister to Alastair, joined the family business in 1992. 

Having worked as a Veterinary Laboratory technician and PA to a top specialising Vet then started work part-time for the family business initially whilst looking after the first of her two daughters. 

From humble beginnings at that time with no computer systems in place, Mandy now oversee the company accounts and leads the office admin and installation teams.

“Let our Family Help Your Family”.

We aim to keep you informed throughout your journey with TPG DisableAids,   and to make your experience as stress-free as possible.

 

Alex Browne

Alex Browne is the Service Operations Manager

Alex says “I have the privilege of working with the talented 30+ engineer & support team. I thoroughly enjoy being part of the TPG team. We always aim to put the customer 1st despite every day presenting very different challenges that we have to plan and respond to. We regularly enable our customers to improve their lives, which is incredibly rewarding.”

As TPG is a large successful family business we have the opportunity to learn, develop & grow as individuals. Alex has applied and learnt many operational & strategic principles since joining in 2013. He is currently learning the management, review and auditing principles behind ISO9001. He has helped the business achieve recertification in 2020.

Alex also has 20+ years of leadership experience in large box DIY & electrical retailers with teams of up to 150 staff including many Store Manager, Deputy Manager, Operational & Sales management roles.

Alex recent personal development includes IOSH, Chartered Institute of Personnel & Development, 2x Level 5 ILM Leadership and Management qualifications, CITB Senior Managers Role for Health etc

Alastair Gibbs

Alastair Gibbs is Managing Director of TPG DisableAids Ltd.

Having joined the company from British Telecom full time in 1990 when the business was just Mum, Dad and Alastair.

Initially being jack of all trades and involved in selling, installing, maintaining and repairing all of the products offered by the business and later after taking on further education Alastair has developed the business along with Mandy, his sister, to be a significant business in the Assistive Technology field.

Alastair also plays a role in the industry trade association (BHTA) to uphold standards and professionalism in the industry.  

01432 351666

Plough Lane, Hereford,
HR4 0ED

We specialise in the sale, supply, repair, and maintenance of all types of mobility and disability aids from stairlifts to daily living aids. Our satisfied customers include those facing the challenges of limited mobility, including the elderly and the disabled, as well as their carers.

Quick Enquiry

Jayme Bacon

Head of Sales

 

Jayme has worked in many Sectors during his career;  Leisure, Security, Finance and Telecoms before finding a real passion for helping people in the independent living industry. He now leads our team of Sales Assessors and has a drive to support or clients by developing and seeing that we meet our Promises to Our Clients-

Free No obligation advice

Pressure Free Environment from start to finish

Local in house experts

Piece of mind  

Commitment to getting things right 1st time every time.  

 

“We see many Clients coming to us who are taking a big step in their lives and are looking for support and advice. Sometimes this is a hard step for them to take, they can almost feel like they are admitting defeat by asking for help, but it is our commitment to them to show them that they are taking back their independence and to work with them to find the products that can help them become mobile or independent again and as a team we all work towards this goal”