What Is the BHTA?

The British Healthcare Trades Association (BHTA)
is the UK’s largest and oldest healthcare trade body, representing companies that
provide mobility and independent living solutions. Membership requires adherence to
the BHTA Code of Practice, the only one in the healthcare industry
recognised by the CTSI.

For customers, buying from a BHTA member means added reassurance. Members pledge
to provide honest, ethical advice and to put customer welfare first.

Why the BHTA Retailer of the Year Award Matters

Winning this award shows more than just business success—it demonstrates that
TPG DisableAids consistently delivers trusted, high-quality services
that meet the needs of our community. It reinforces that customers can rely on us for:

• Trusted Advice: Clear, impartial recommendations tailored to individual needs.
• Ethical Practice: Adhering to the BHTA Code of Practice ensures fairness and transparency.
• Customer Care: Providing aftercare, servicing, and support beyond the initial purchase.
• Industry Leadership: Helping set standards for safety, service, and innovation across the UK mobility sector.

How the Award Is Decided

The BHTA Retailer of the Year award is judged by an independent panel who assess
applications from across the UK. Submissions are evaluated based on customer service,
professionalism, ethical business conduct, and contribution to the mobility industry.

Being named Retailer of the Year is an acknowledgement that we meet the highest
benchmarks of quality and integrity in our field.

What This Award Means for Our Customers

For our customers, this award is a guarantee that by choosing TPG DisableAids,
you are working with a team dedicated to your independence and wellbeing. It
means peace of mind that you will receive:

• Products carefully chosen for safety, comfort, and long-term use.
• Friendly and knowledgeable staff who listen to your concerns.
• Professional installation and ongoing support for stairlifts, scooters, wheelchairs and more.
• Transparent advice, always placing your needs before sales targets.

Looking Ahead: Continuing to Raise Standards

Winning Retailer of the Year is not the end—it motivates us to raise the bar even further.
As part of the BHTA, we remain committed to improving access to mobility aids,
sharing best practice, and supporting local communities with the highest
levels of service and care.

Discover Award-Winning Mobility Solutions

Whether you are looking for a stairlift,
wheelchair,
mobility scooter
or everyday living aid, our award-winning team is here to help.
Contact us today for free,
impartial advice and discover why TPG DisableAids is trusted across the UK.