One Month Free Insurance
For your mobility scooter or powerchair
Protect your mobility scooter or powerchair with one month of free insurance from Mark Bates Ltd. Enjoy peace of mind today!Terms and conditions apply. Please see here for more details. Mark Bates Ltd are authorised and regulated by the Financial Conduct Authority, F.R.N.: 308390.
Claiming VAT Relief
If you are disabled or have a long-term illness, then you are eligible for buying some products without VAT for your own personal or domestic use. You aren’t eligible if you are elderly, frail but otherwise not disabled, and equally, you can’t claim if you have a temporary condition, such as a broken leg. It isn’t possible to claim exemption if you are buying for a number of people (for example, in a residential home), but you can claim if you are buying on behalf of someone else who meets the criteria, such as a parent buying products for the use of a child with a disability or someone buying for their partner. Charities may also be able to claim VAT exemption, when buying products that will be made available to a disabled person.
Understanding Your VAT Relief Eligibility
When considering claiming VAT relief, it’s important to understand that this benefit is specifically designed for individuals with long-term disabilities or chronic illnesses. The UK government provides this relief to make essential adaptive equipment and specialized products more affordable for those who need them most. Before submitting your VAT declaration, take a moment to confirm that your condition meets the qualifying criteria – remember that temporary conditions or age-related frailty alone do not qualify. If you’re uncertain about your eligibility, you may wish to consult with your healthcare provider who can provide documentation supporting your claim. The process of claiming VAT relief is straightforward but must be completed before your purchase. When shopping with TPG Disable Aids, you’ll need to complete our online VAT Declaration form, confirming that the products are for personal or domestic use by a qualifying individual. Please note that falsely claiming VAT relief is against the law and may result in penalties. We’re committed to making this process as simple as possible while ensuring compliance with HMRC regulations. If you have any questions about specific products or your eligibility, our customer service team is available to provide guidance without offering tax advice.
Qualifying Purchases
Based on the UK government’s VAT relief guidance, the following products are eligible for VAT exemption (0% VAT) for disabled individuals:
Wheelchairs and mobility scooters
Stairlifts and chair lifts designed for use with wheelchairs
Through-floor lifts
Electrically or mechanically adjustable beds (with specific design features for disabled persons)
Riser-recliner chairs with lifting facility
Hoists and slings
Medical and surgical appliances
Equipment to aid the hard of hearing
Low vision aids
Sanitary devices such as commode chairs or stools
White canes or whistling cups for blind people
Vibrating pillows for deaf or hard of hearing people
Braille embossers
Incontinence products
Specialist bathroom equipment (e.g., shower chairs)
Wheelchair ramps
Handrails
Customer VAT Declaration Form
Important Exception
Batteries are not exempt from VAT, even when used in disability-related equipment unless designed for specific disability equipment only.
How do you get the products without paying VAT?
You have to claim before you pay, and the supplier will then deduct the VAT from the price they charge you. Usually, this is done by completing and signing a form which states that you are eligible.
By completing our online ‘VAT Declaration’ you are agreeing to these terms and conditions and that you are claiming relief from Value Added Tax under Group 12 of Schedule 8 to the Value Added Tax Act of 1994.
More information can be found at Reliefs from VAT for disabled and older people (VAT Notice 701/7)
