TPG Team achievements, certificates and recognition received.

Stannah Stairlift

TPG awarded prestigious Stannah Certificate of Excellence

Stannah Certificate of Excellence in Stairlifts

TPG DisableAids is one of the first companies in the UK to be awarded the prestigious Certificate of Excellence by Stannah. A scheme organised by Stannah to ensure that engineers follow the excellence quality standards set by themselves. Not all companies meet the requirements, however we are committed to ensuring exceptional service and that your stairlift is installed by a professional engineer. The award recognises TPG for it’s commitment towards quality engineering in installations, servicing and repairs of their product range.

Training:

As part of the process of attaining the certificate, all Stannah engineers must undergo extensive training and assessment to ensure all work meets the industry leading Stannah standards. Engineers are routinely assessed by Stannah on routine servicing, repairs and installation processes to ensure engineers are following best practices. Receiving this award acts as an endorsement for TPG engineers that they’re always professional, knowledgeable and complete the job to ‘excellence’ standards. Training includes best practices for the installation process, fault finding and servicing to ensure engineers are versed with essential skills for caring for the Stannah line of products.

Regular Assessment of Engineers:

Rather than a single assessment, to retain the integrity of the award, engineers are continually assessed to maintain the high standards that are associated with the Stannah name, assessment certifies product fluency in all Stannah models and specifically in the installation process, to ensure engineers are well versed; avoiding unwelcome surprises. At TPG we ensure we deliver excellent service when selling, distributing or servicing any of our products and we are pleased to announce that our efforts of our engineering team have been certified by the industry-leader.

Ongoing Audits:

Ensuring ongoing confidence, Stannah routinely visit us and audit our staff and procedures this ensures that the award retains it’s integrity and we’re always working at the same high standard that we were when attaining the award. We work together with Stannah to raise standards and ensure customers get the very best service we can deliver.

To enquire about Stannah stairlifts please contact the sales department via our contact form or call on 01432 351666, click to read more about our after sales service.

Stannah Excellence Award

LOLER Training

Engineers continue to excel in LOLER regulations

Refreshing our engineers knowledge to ensure they’re always working at their best; John, Pete and Craig have excelled in the Joerns continuation and refresher training. This training is designed by the manufacturer to refresh their knowledge to service and maintain the Oxford range of patient lifters and hoists to manufacturers & LOLER standard.

We also stock a range of Joerns products. Joerns (Oxford) are one of the best known names in patient handling with a range of innovative products, fully approved for NHS use Oxford Joerns are renowned for quality products that perform, as with all other products from TPG we have a Dedicated Service Department for your peace of mind with quality engineers such as John, Pete and Craig who can assist in breakdown recovery and maintenance.

Joerns Logo

Will and Matt with training certificates

New engineers excel in Guldmann & Joerns (Oxford) training

At TPG we believe it’s vital to bring in new talent to the company, as part of our expanding engineering team 2 recent additions; Will and Matt, have achieved and passed the Guldmann & Joerns training meaning they’re now fully capable and have been authorised by the manufacturers to service and maintain the Oxford range of patient lifters to LOLER standard and a variety of Guldmann hoists.

The global company Guldmann produce a range of products but are possibly best known for their range of hoists. As a company they say they aim to increase efficiency and safety while increasing comfort too. We stock a range of Guldmann hoists and offer an emergency response service for your peace of mind should anything go wrong. We also stock a range of Joerns products. Joerns (Oxford) are one of the best known names in patient handling with a range of innovative products, fully approved for NHS use Oxford Joerns are renowned for quality products that perform, as with all other products from TPG we have a Dedicated Service Department for your peace of mind with quality engineers such as Will and Matt who can assist in breakdown recovery and maintenance.

Guldmann

Joerns Logo

Phil and Liam Training

Engineers pass exciting new disability product training

We’re always on the lookout for innovation at TPG, we have 2 engineers (Phil Jones and Liam Callanan) who have recently passed training and received manufacturer accreditation for an exciting new product; Thyssen Supra Linea Lift, allowing us to supply and maintain wheelchair lifts for both internal and external use. With exceptional safety features and proven reliability the Supra is an excellent addition to our product range. With a Dedicated Service Department, breakdown recovery and maintenance we can offer you piece of mind should anything go wrong.

With over 200 years experience award winning mobility company Thyssen provides a range of innovative mobility aiding products with proven reliability and safety, of which we stock a range of Thyssen products at TPG.

Phil and Liam demonstrated knowledge and skill required to complete installation, maintenance of the Supra Linea lift and have received authorisation from the manufacturer. Well done Phil and Liam!

Thyssen Krupp

Connor and Lewis with certificates

Apprentices Connor and Lewis pass Reval, Handicare and Guldmann training

As mentioned before TPG utilise the modern apprenticeship scheme to invest in future talent. This talent is nurtured through continuous training and development, Connor and Lewis have taken part in Reval bathing, Handicare stair lift and Guldmann hoists, meaning they’re now authorised by the manufacturer to service and maintain the range of products.

The global company Guldmann produce a range of products but are possibly best known for their range of hoists. As a company they say they aim to increase efficiency and safety while increasing comfort too. We stock a range of Guldmann hoists and offer an emergency response service for your peace of mind should anything go wrong. As with all other products from TPG we have a Dedicated Service Department for your peace of mind with quality engineers such as Connor and Lewis who can assist in breakdown recovery and maintenance. Handicare aim to make life easier for those who have a lower ability empowering them to live an active life, Connor and Lewis have a new appreciation for how to ensure the Handicare equipment performs as it should for the life of the product.

Well done Connor and Lewis!

Steve, Clive and Steve Training Photo

Established engineers successfully completed extensive Home Adapt and Reval Bathing training

Some of our experienced engineers have completed extensive manufacturer training on Home Adapt stair lifts, Reval Bathing and Oxford hoists to further develop themselves as all-round engineers. Training on mobile hoist maintenance and inspection has been completed to LOLER standard by Steve Worth adding to his already extensive experience in stairlifts, vertical lifts and mobility scooters. Clive Taylor-Edwards completed courses in Guldmann hoists and Reval bathing systems, adding to his knowledge as a well-rounded knowledgeable engineer. Also Steve James completed Flow and Home Adapt courses to add to his existing stair lift knowledge.

The global company Guldmann produce a range of products but are possibly best known for their range of hoists. As a company they say they aim to increase efficiency and safety while increasing comfort too. We stock a range of Guldmann hoists and offer an emergency response service for your peace of mind should anything go wrong. We also stock a range of Joerns products. Joerns (Oxford) are one of the best known names in patient handling with a range of innovative products, fully approved for NHS use Oxford Joerns are renowned for quality products that perform, as with all other products from TPG we have a Dedicated Service Department for your peace of mind with quality engineers such as Steve, Steve and Clive who can assist in breakdown recovery and maintenance.

Guldmann

Joerns Logo