Choosing A Scooter

TPG Disable Aids Help & Advice Section



Choosing a scooter is an important decision as different scooters have very different capabilities. It is important that you find the right scooter for you, and your circumstances. Whether you need it for going to the shops, summer fetes or just to pop in the boot of the car for whenever you need it. With such a broad range available, it is vital that you find the right scooter for you.

TPG DisableAids provide a range of Scooter products to maintain your independence and help restore your quality of life. With a range of 3 wheel, 4 wheel and portable models, there is a scooter for everyone. Our scooters are from some of the best manufacturers including Sunrise Medical, Horizon, Kymco, TGA and Invacare.

Things to look out for
There are many variations of scooter, offering different features to suit you, the environment you live in, and the terrain you wish to cover. There are a great number of things that you must consider in order to get the product that is right for you:

  • Comfort
  • Accessibility
  • Controls
  • Short/long journey’s
  • Size
  • Terrain
  • Storage.

It is important that if you are going to be travelling long distances on your scooter, it will remain comfortable for you throughout the journey. The tiller on which all the controls are mounted is, on most models, adjustable, and on some scooters the seats adjust, just like a car seat.

The majority of scooters have easily operated swivel seats, making it easy to get into and out of. Also most of the scooters we offer have armrests that lift up.

Most scooters have paddle controls (called wigwags) that are easily operated with gentle pressure being applied by the thumb, and when the pressure is released the brakes automatically stop the scooter.

Short/long term

When purchasing your scooter it is important to take into consideration how your circumstances might change over time. Certain features may not seem vital initially, but should be considered for possible future requirements.


The models offered come in many styles: the smaller offering easy manoeuvrability, and portability, but often with smaller wheels that will not go up kerbs or over rough ground. Small batteries restrict range, possibly as low as ten miles.

If you will be using your scooter on rough ground, you will have to consider the fact that in order to do this, larger wheels will be necessary. This will result in the need for a larger scooter.


It is important that you have somewhere at home where you can easily store and charge up your scooter safely. Naturally, the larger scooter you purchase, the bigger amount of space it will require.

The British Healthcare Trades Association produce several independent impartial guides:

  • (Guide to buying any health equipment safely) Get Wise to Buying Safety
  • Get wise to buying a mobility vehicle
  • Get wise to using electric scooters and wheelchairs
  • Get wise to get more from your battery

How to purchase a scooter from TPG DisableAids

We at TPG want all our customers to leave happy and with the product they wanted and more importantly with a service they could of only dreamed of. We WILL NOT sell our scooters online as we cannot properly assess your needs over the internet but do carry a large selection in stock with free delivery (within 80 miles of Hereford) in our main showroom in Plough Lane, Hereford, so feel free to visit the showroom, open 9am-5pm Mon – Fri and 9am-1pm Sat. However, if it is not possible for you to visit our showroom, please telephone or email us for a free home visit with no pressure sales and the satisfaction that you will be shown the latest scooters available with your needs in mind.

We offer you a range of scooters from several leading manufacturers. In addition to supplying you with a scooter suitable to your needs, we offer a full service back up, 7 days a week, with out of hours cover available at all times.

Request A Free Consultation

Plough Lane, Hereford,

Using our team of  trainers we can now offer you a full Train the Trainer Qualification which gives you internal staff who can then cascade this training  to new staff, existing staff requiring an annual update or volunteers.

Training Enquiry

Amanda Harold

Amanda Harrold

Company Secretary and Director of TPG DisableAids

Less formally known as Mandy and sister to Alastair, joined the family business in 1992. 

Having worked as a Veterinary Laboratory technician and PA to a top specialising Vet then started work part-time for the family business initially whilst looking after the first of her two daughters. 

From humble beginnings at that time with no computer systems in place, Mandy now oversee the company accounts and leads the office admin and installation teams.

“Let our Family Help Your Family”.

We aim to keep you informed throughout your journey with TPG DisableAids,   and to make your experience as stress-free as possible.


Alex Browne

Alex Browne is the Service Operations Manager

Alex says “I have the privilege of working with the talented 30+ engineer & support team. I thoroughly enjoy being part of the TPG team. We always aim to put the customer 1st despite every day presenting very different challenges that we have to plan and respond to. We regularly enable our customers to improve their lives, which is incredibly rewarding.”

As TPG is a large successful family business we have the opportunity to learn, develop & grow as individuals. Alex has applied and learnt many operational & strategic principles since joining in 2013. He is currently learning the management, review and auditing principles behind ISO9001. He has helped the business achieve recertification in 2020.

Alex also has 20+ years of leadership experience in large box DIY & electrical retailers with teams of up to 150 staff including many Store Manager, Deputy Manager, Operational & Sales management roles.

Alex recent personal development includes IOSH, Chartered Institute of Personnel & Development, 2x Level 5 ILM Leadership and Management qualifications, CITB Senior Managers Role for Health etc

Alastair Gibbs

Alastair Gibbs is Managing Director of TPG DisableAids Ltd.

Having joined the company from British Telecom full time in 1990 when the business was just Mum, Dad and Alastair.

Initially being jack of all trades and involved in selling, installing, maintaining and repairing all of the products offered by the business and later after taking on further education Alastair has developed the business along with Mandy, his sister, to be a significant business in the Assistive Technology field.

Alastair also plays a role in the industry trade association (BHTA) to uphold standards and professionalism in the industry.  

01432 351666

Plough Lane, Hereford,

We specialise in the sale, supply, repair, and maintenance of all types of mobility and disability aids from stairlifts to daily living aids. Our satisfied customers include those facing the challenges of limited mobility, including the elderly and the disabled, as well as their carers.

Quick Enquiry

Jayme Bacon

Head of Sales


Jayme has worked in many Sectors during his career;  Leisure, Security, Finance and Telecoms before finding a real passion for helping people in the independent living industry. He now leads our team of Sales Assessors and has a drive to support or clients by developing and seeing that we meet our Promises to Our Clients-

Free No obligation advice

Pressure Free Environment from start to finish

Local in house experts

Piece of mind  

Commitment to getting things right 1st time every time.  


“We see many Clients coming to us who are taking a big step in their lives and are looking for support and advice. Sometimes this is a hard step for them to take, they can almost feel like they are admitting defeat by asking for help, but it is our commitment to them to show them that they are taking back their independence and to work with them to find the products that can help them become mobile or independent again and as a team we all work towards this goal”


TPG Disable Aids

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